Terms of service

Terms of Service

Effective Date: January 1, 2025

Welcome to Hair by Shakenya. By accessing or using our website (hairbyshakenya.com), you agree to comply with and be bound by the following terms and conditions (the “Terms of Service”). Please read them carefully before using the Site.

1. Acceptance of Terms
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service, you may not use the Site.

2. Use of the Site
You may use the Site for lawful purposes only and in accordance with these Terms of Service. You agree not to:

  • Violate any applicable law, regulation, or third-party right.
  • Use the Site for any fraudulent or unlawful purpose.
  • Interfere with or disrupt the Site’s operation or its servers.

3. Account Registration
In order to access certain features of the Site (such as making a purchase), you may need to create an account. You agree to provide accurate, current, and complete information when registering and to update your information as necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you suspect any unauthorized use of your account, please notify us immediately.

4. Product Information & Availability
We make every effort to accurately display product descriptions, prices, and availability. However, we do not guarantee that all information is accurate or complete. We reserve the right to correct any errors, inaccuracies, or omissions and may update or change product information without prior notice.

5. Orders & Payments
All orders are subject to acceptance and availability. By placing an order on the Site, you agree to provide accurate payment information and authorize us to charge the payment method for the total purchase price, including shipping and taxes.

We reserve the right to refuse or cancel orders at our discretion, including orders that contain errors or inaccuracies, or if we suspect fraudulent activity.

6. Shipping & Delivery
Please refer to our [Shipping Policy] for information regarding shipping options, fees, and delivery timelines. We are not responsible for delays caused by shipping carriers, customs, or any other third parties.

7. Refunds & Exchanges
As noted in our [Refund & Exchange Policy], we do not offer refunds, returns, or exchanges unless the product is damaged or defective upon arrival. All sales are final. If there are issues with your order, please refer to our [Refund & Exchange Policy] for guidance.

8. Limitation of Liability
To the fullest extent permitted by law, Hair by Shakenya is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising from or in connection with your use of the Site or the purchase of any products.

9. Intellectual Property
All content on the Site, including text, images, logos, trademarks, and designs, is owned by Hair by Shakenya or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content without prior written permission.

10. Privacy
Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using the Site, you agree to the terms outlined in the Privacy Policy.

11. Indemnification
You agree to indemnify, defend, and hold harmless Hair by Shakenya, its affiliates, officers, employees, agents, and third-party providers from any claims, liabilities, damages, or expenses arising from your use of the Site or any breach of these Terms of Service.

12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles. Any dispute arising from or relating to these Terms of Service shall be subject to the exclusive jurisdiction of the courts located in [insert jurisdiction].

13. Changes to Terms of Service
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please check this page periodically for any updates. Continued use of the Site after any changes to these Terms of Service constitutes acceptance of those changes.

14. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Hairbyshakenya@gmail.com